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Friddle's Orthopedic Appliances, Inc.

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Shipping Policy


To our loyal customers and friends,


Friddle’s Orthopedic Appliances, Inc. would like to say thank you for your continued support and business. Because of each of you Friddle’s has been able to continue to strive and grow in today’s sluggish economy. Thank you.


As many of you know, UPS has increased their rates based on dimensional weight. These changes went into effect January 1, 2015. Due to these UPS changes, Friddle’s is not able to absorb all of these increases and still be competitive in today’s market. In order to stay competitive and to continue to offer fantastic deals and services, Friddle’s will be modifying Free Ground Freight options. These changes will go into effect on May 1, 2015.


As of May 1, 2015

**Friddle’s Orthopedic Appliances, Inc. will now offer a $10 Flat Rate Ground shipping charge for all customers within terms in the continental United States. *IMPORTANT: Only applies to customers who are within terms. This is a $10 total flat rate fee for the order. Order may contain multiple boxes, but flat rate will still be $10.


1)   Tri-state customers (includes GA, NC & SC): $250 orders = $10 flat rate

2)   All other states: $550 orders = $10 flat rate

3)   Free Ground Freight to anyone within terms for $1,000 orders.

4)   Co-distributors = Free Ground Freight for $3,000 orders.



No flat rate specials or free ground freight on vermiculite, foam impression, plaster bags, urethane blocks and plastic sheets that are sized above 32” x 48” and shipping via UPS little brown truck. (Large plastic shipments may be eligible for free ground freight via LTL truck freight. Please call for details and confirmation).


Please note that there will be an additional handling fee of $8.50 per bundle for plastic sheeting sized 32” x 48” and higher.  


Customers in Hawaii and Alaska: Please contact us for rates.



Thank you again for your continued support. Even with the freight option changes our deals still offer substantial savings. We look forward to growing with you this year and for many more years to come.


Warmest regards,

Rachel Friddle-Johnson, CPO, President

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